Dingtek Privacy Policy

1. Information We May Collect

When you contact Dingtek, request a quotation, submit a form, or communicate with our sales or engineering team, we may collect business contact information such as your name, company, email address, phone number, country or region, inquiry content, product interest, project requirements, and any files or technical details you choose to provide.

Our website may also process basic technical information such as browser type, device type, IP-related network information, pages visited, referral source, and cookie preferences for website operation, analytics, security, and user experience.

2. How We Use Information

We use information to respond to inquiries, prepare quotations, provide product recommendations, support technical evaluation, arrange samples or shipments, improve website content, support aftersales service, maintain business records, and protect the security of our website and systems.

For B2B projects, we may use inquiry details to understand deployment environments, communication networks, integration requirements, certification needs, and expected order quantities so that our sales and engineering teams can provide appropriate support.

3. Dingtek Apps and Bluetooth Permissions

Some Dingtek apps or configuration tools, such as SensorConfig or product-specific mobile tools, may request Bluetooth permission to discover, pair with, configure, or communicate with compatible Dingtek devices selected by the user.

Bluetooth permission is used for device configuration and communication. Unless a specific app feature clearly states otherwise, Dingtek apps do not use Bluetooth permission to collect personal identity information. Device parameters, configuration records, diagnostic data, or project information may be processed only when needed for the app function, technical support, or user-requested service.

4. Cookies and Website Analytics

Our website may use essential cookies to operate the site and optional cookies or analytics tools to understand website performance and improve content. You can manage cookie preferences through the cookie banner or your browser settings. Some website functions may not work properly if essential cookies are disabled.

5. Sharing and Disclosure

We do not sell personal information. We may share necessary business information with service providers, logistics partners, payment or banking partners, certification or compliance partners, distributors, or technical partners only when needed to respond to your request, deliver products or services, support a project, comply with law, or protect our legitimate business interests.

For international B2B cooperation, information may be processed across countries or regions where Dingtek, our partners, or service providers operate.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect information from unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, but we work to maintain appropriate safeguards for business and technical information.

We retain information for as long as necessary for inquiry handling, project support, legal compliance, warranty or aftersales service, accounting, dispute resolution, and business record purposes.

7. Your Choices and Rights

You may contact us to request access, correction, deletion, or restriction of your personal information where applicable by law. We may need to verify your identity or business relationship before processing certain requests.

You may unsubscribe from marketing emails if such emails are sent, and you may choose not to provide optional information. However, some information may be required for quotation, technical evaluation, shipment, aftersales service, or compliance purposes.

8. Children's Privacy

Dingtek products, website content, and B2B services are intended for business users, system integrators, distributors, operators, and professional customers. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy when our website, apps, products, services, or legal requirements change. The updated version will be posted on this page with a new update date.

10. Contact Us

If you have questions about this Privacy Policy or Dingtek data practices, please contact us at service@dingtek.com.

Company: Beijing Dingtek Technology Corp.,Ltd.
Address: Room A209, Shunbai Road 12, Chaoyang, Beijing, 100022, China